NatWest boss Dame Alison Rose has admitted she made a “serious error of judgement” when she discussed Nigel Farage’s Coutts bank accounts with the BBC business editor Simon Jack.
Last week Dame Alison apologised to the former UKIP leader for the closure of his accounts and ordered an immediate review of the processes followed by its Coutts subsidiary.
The NatWest board has said it retains full confidence in Ms Rose as chief executive of the bank but the events will be taken into account when deciding her remuneration.
The chairman of NatWest, Howard Davies, said there have been “serious consequences” for the bank as a result of the “unsatisfactory” handling of the closure of Mr Farage’s account.
The story first came to light when the BBC reported Mr Farage’s account was closed as he did not meet Coutt’s financial thresholds.
Documents obtained by Mr Farage subsequently showed his political beliefs and connections formed part of the rationale.
The BBC, on Monday, apologised for the report.
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Nigel Farage has called on MPs to hold an inquiry into NatWest after one of the group’s banks, Coutts, closed his account.
Dame Alison said she believed it was public knowledge that Mr Farage was a Coutts customer and had been offered a NatWest account, and so confirmed these details to Mr Jack.
She said she repeated the Coutts stance – which Mr Farage had publicised – that the bank saw the account closures as a commercial decision.
“I would like to emphasise that in responding to Mr Jack’s questions I did not reveal any personal financial information about Mr Farage,” she added.
“In response to a general question about eligibility criteria required to bank with Coutts and NatWest I said that guidance on both was publicly available on their websites.
“In doing so, I recognise that I left Mr Jack with the impression that the decision to close Mr Farage’s accounts was solely a commercial one.”
Findings of the NatWest review into the closing of Mr Farage’s accounts will be made public and the terms of reference will be announced shortly.